At Gitakart, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, we offer a hassle-free return and refund policy. This page outlines our policy for returns, refunds, and cancellations.
Returns:
We accept returns for most products within 7 days of delivery. To initiate a return, please contact us at SALES@GITAKART.IN with your order number and the
reason for the return. We may require photos or other documentation to process your return request. Once your return request is approved, we will provide you with instructions on how to return the product.
Refunds:
We offer refunds for returned products in the original form of payment. Refunds are processed within 7-14 business days of receiving the returned product. Shipping costs are non-refundable unless the product was damaged or defective upon arrival.
Cancellations:
Orders can be cancelled within 24 hours of purchase. To cancel an order, please contact us at SALES@GITAKART.IN with your order number. We may not be able to cancel an order after 24 hours, depending on the status of the order and the shipping process.
Exceptions:
Some products may not be eligible for returns or refunds due to their nature or usage. Final sale items are not eligible for returns or refunds. Products that have been used or damaged by the customer are not eligible for returns or
refunds.
Contact us:
If you have any questions or concerns regarding our return and refund policy, please contact us at SALES@GITAKART.IN
Changes to this policy:
We reserve the right to update this return and refund policy at any time. We will notify you of any significant changes by email or by posting a notice on our website.