Refund Policy

This policy explains how refunds are handled for eligible orders placed with Gitakart Digital through www.gitakart.in.

Eligibility

Refunds may be considered for approved returns, damaged or defective items, incorrect items, cancelled orders where fulfilment has not occurred, or other situations required by applicable law. Requests are assessed with the Return Policy and the facts of the order.

How to request a refund

Email gitakart@outlook.com or call 9239501117 with your order number and reason for the request. We may ask for photographs or other details to investigate.

Processing

Once an eligible refund is approved, it will generally be sent to the original payment method where possible. The time for the funds to appear depends on the bank, payment provider, and payment method. If an alternative is needed, we will contact you to agree on an appropriate method.

Shipping charges

Any shipping-charge treatment will be communicated during the return/refund review and handled in accordance with applicable law and the circumstances of the order.

Contact

Registered office: Benachity, Durgapur, West Bengal, India. Email: gitakart@outlook.com. Phone: 9239501117.

This is a general template. Add your actual processing timelines and confirm operational/legal compliance before relying on it.